After a year of unprecedented disruption, only one thing is certain: Retail is changing. From customer preferences and expectations to the payment ecosystem to last-mile delivery, the retail industry has shown it can evolve and adapt. So, what’s next?
With the retail experience poised to change even more in the next few years, this year’s NRF NXT will bring together all levels of digital retailers to talk about how retailers are improving the customer journey and preparing for the consumer of the future.
[tratto da NRF (Washington-USA), 23 agosto 2021]